CONTACT US

 

Tel-Data West, Inc.

P.O. Box 41938

Phoenix, AZ 85080

(800) 506-3082 Toll Free
(623) 516-2035 Phx Local
(623) 516-2048 Fax

 

 

TELEPHONE SYSTEMS

 

Business Telephone Systems:

AVAYA Partner ACS

AVAYA IP Office

AVAYA IP Office 400

AVAYA IP Office 500

Merlin Legend & Magix

Nortel Norstar CICS & MICS

Vodavi Starplus STSe

Vodavi XTS-IP

Vodavi Telenium IP

Voice Mail & Messaging

Voice & Data Cabling

Polycom Conference SoundStation 2

T-1 PRI & PSTN Services

 

 

DATACOM PRODUCTS

 

DELL PC's & Servers

Ethernet Switches

Routers

Firewall

WiFi Access Points

Internet Access Broadband Services

 

 

OTHER PRODUCTS

 

Paging Systems

Music On Hold

Security

Access Control

 

 

Welcome to Tel-Data West, Inc.

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Quick links

Partner ACS Brochure pdf

Partner Telephones pdf
Partner Messaging pdf

Partner Tech Documents

AVAYA IP DOCUMENTATION

AVAYA Partner ACS

AVAYA IP Office

AVAYA IP Office 400

AVAYA IP Office 500

Merlin Legend & Magix

Polycom Conference SoundStation 2

User reviews

 

AVAYA Partner ACS 1-800-506-3082


  

Avaya Partner ACS R7 Processor

700316474 AVAYA Partner ACS R7.0 CONTROL UNIT

Provides 5 lines and 9 stations
Loudspeaker Paging Line to allow you to connect a loudspeaker paging system to any line jack on any Partner Module
Enhanced backup/restore capabilities to allow you to back up the Partner system programming to either the internal memory of the Partner ACS R7.0 processor or a PC Card
Provides an RJ-45 serial port (Admin port) to allow you to connect to the Partner system either directly from the COM port of a PC or via an external modem that is connected to the Admin port and administer the system via Administration Software
One Year Warranty
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1-800-506-3082
 
ACS R6.0 CONTROL UNIT

6054-P50
AVAYA Partner
ACSR6.0 CONTROL UNIT

Provides 3 line ports and 8 station ports
Caller ID supports caller name and number on telephone display
2 PC Card slots for backup/restore of system programming, voice messaging PC cards, ASA/DXD, and software upgrades
Direct connection of analog answering machines, fax machines, telephones, and modems to station ports
Compatible with Partner Voice Messaging PC Cards, Partner Mail VS, and Partner Messaging Release 1.0 voice mail systems
Support of 1600 DSL module, a module that contains up to 16 lines on one line jack
Compatible with Computer Telephony Integration via PassageWay TAPI (Telephony Application Program Interface) based solutions
100 programmable system speed dial numbers
Internal call forwarding and call follow me
2 contact-closure connections to control door locks, security systems, and other devices by using contact-closure adjunct
Music port for digital music on hold system
SMDR (Station Message Detail Recording) port
Built in Paging Port
2 Power failure transfer ports
One Year Warranty
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1-800-506-3082
308EC R3 EXPANSION MODULE (CALLER ID) 60557
AVAYA Partner ACS 308EC R3 EXPANSION MODULE (CALLER ID)
Adds 3 line and 8 station ports to your Partner ACS
Caller ID built-in (Caller ID must be provided by local carrier)
Fax detection and routing available
Universal Port Structure allows multi-line analog phones or single line devices (fax machine, credit card machine, modems, etc.)
Compatible with Partner ACS Release 2.0 or higher
One Year Warranty
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1-800-506-3082
012E EXPANSION MODULE 60559
AVAYA Partner ACS 012E EXPANSION MODULE
Adds 12 station ports to your existing system
Ports support full T/R and ETR capabilities
Maximum of two 012E per carrier
Increases maximum station capacity to 48
Compatible with Partner ACS Release 5.0, 6.0, and 7.0
One Year Warranty
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1-800-506-3082
400EC R3 R3.1 EXPANSION MODULE (CALLER ID) 60542
AVAYA Partner ACS 400EC R3 R3.1 EXPANSION MODULE (CALLER ID)
Use the Partner 400EC Module to add 4 more lines and Caller ID to your system
Compatible with Partner II Release 3.0 or greater and all Partner ACS Releases
One Year Warranty
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1-800-506-3082
1600 DSL MODULE 60560
AVAYA Partner ACS T1 MODULE
Provides up to 16 lines via T1
Channels 9 through 24 are used for voice and can be assigned to line or pool buttons
The eight unused (channels 1 through 8) and any channels not used for voice can be used for data via external CSU/DSU
Provides Direct Inward Dialing (DID) capabilities allowing calls to be routed automatically to particular extensions, hunt groups, and calling groups
Includes internal CSU for voice call connectivity and diagnostics to the T1 service provider
T1 programming is performed through Partner ACS PC Administration software
One Year Warranty
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1-800-506-3082
Partner ACS 2 SLOT CARRIER 60623
AVAYA Partner
ACS 2 SLOT CARRIER
Allows Partner ACS Processor Release 1.1 or greater to connect to an additional module
Compatible with 308EC, 206, 206E, 206EC, 400E, 400EC, and 012E modules
Compatible with Partner Mail VS Release 1.0 or greater and Partner Messaging Release1.0
One Year Warranty
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1-800-506-3082
Partner ACS 5 SLOT CARRIER 60561
AVAYA Partner ACS 5 SLOT CARRIER
Provides 5 slots for Partner ACS processor and 4 expansion modules or voice mail
Includes carrier cover
One Year Warranty
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1-800-506-3082
3159-04 (Black) AVAYA Partner ACS EURO SERIES 2 6 BTN DISPLAY PHONE BLACK 2-line x 16 character backlit display
4 programmable buttons with dual LEDs for line or feature appearances
2 fixed intercom buttons
Built-in conference, transfer, hold, and speaker buttons
Hands-free answer on intercom (HFAI)
Full duplex speakerphone
Volume control buttons
Message waiting light
Adjustable desk stand that can be set to 3 different levels
Wall mountable
Compatible with Partner, Partner Plus, Partner II, or Partner ACS
One Year Warranty
Call for Current Pricing

1-800-506-3082
3159-04WN (white)
AVAYA Partner ACS EURO SERIES 2 6 BTN DISPLAY PHONE WHITE
2-line x 16 character backlit display
4 programmable buttons with dual LEDs for line or feature appearances
2 fixed intercom buttons
Built-in conference, transfer, hold, and speaker buttons
Hands-free answer on intercom (HFAI)
Full duplex speakerphone
Volume control buttons
Message waiting light
Adjustable desk stand that can be set to 3 different levels
Wall mountable
Compatible with Partner, Partner Plus, Partner II, or Partner ACS
One Year Warranty
Call for Current Pricing

1-800-506-3082
3159-07BN AVAYA Partner ACS EURO SERIES 2
18 BTN DISPLAY PHONE BLACK
2-line x 24 character backlit display
16 programmable buttons with dual LEDs for line or feature appearances
2 fixed intercom buttons
Built-in conference, transfer, hold, and speaker buttons
Hands-free answer on intercom (HFAI)
Full duplex speakerphone
Volume control buttons
Message waiting light
Built-in auxiliary port for connecting tip/ring devices like fax machines, single-line telephones, and answering machines
Adjustable desk stand that can be set to 3 different levels
Wall mountable
Compatible with Partner, Partner Plus, Partner II, or Partner ACS
One Year Warranty
Call for Current Pricing

1-800-506-3082
3159-07WN AVAYA Partner ACS EURO SERIES 2 18 BTN DISPLAY PHONE WHITE 2-line x 24 character backlit display
16 programmable buttons with dual LEDs for line or feature appearances
2 fixed intercom buttons
Built-in conference, transfer, hold, and speaker buttons
Hands-free answer on intercom (HFAI)
Full duplex speakerphone
Volume control buttons
Message waiting light
Built-in auxiliary port for connecting tip/ring devices like fax machines, single-line telephones, and answering machines
Adjustable desk stand that can be set to 3 different levels
Wall mountable
Compatible with Partner, Partner Plus, Partner II, or Partner ACS
One Year Warranty
Call for Current Pricing

1-800-506-3082
3159-08BN AVAYA Partner ACS EURO SERIES 2
34 BTN DISPLAY PHONE BLACK
2-line x 24 character backlit display
32 programmable buttons with dual LEDs for line or feature appearances
2 fixed intercom buttons
Built-in conference, transfer, hold, and speaker buttons
Hands-free answer on intercom (HFAI)
Full duplex speakerphone
Volume control buttons
Message waiting light
Built-in auxiliary port for connecting tip/ring devices like fax machines, single-line telephones, and answering machines
Adjustable desk stand that can be set to 3 different levels
Wall mountable
Compatible with Partner, Partner Plus, Partner II, or Partner ACS
One Year Warranty
Call for Current Pricing

1-800-506-3082
3159-08WN AVAYA Partner ACS EURO SERIES 2
34 BTN DISPLAY PHONE WHITE
2-line x 24 character backlit display
32 programmable buttons with dual LEDs for line or feature appearances
2 fixed intercom buttons
Built-in conference, transfer, hold, and speaker buttons
Hands-free answer on intercom (HFAI)
Full duplex speakerphone
Volume control buttons
Message waiting light
Built-in auxiliary port for connecting tip/ring devices like fax machines, single-line telephones, and answering machines
Adjustable desk stand that can be set to 3 different levels
Wall mountable
Compatible with Partner, Partner Plus, Partner II, or Partner ACS
One Year Warranty
Call for Current Pricing

1-800-506-3082
3158-CA AVAYA Partner ACS EURO SERIES 2
48 BTN DSS / BLF PHONE BLACK
48 button speed dial access to extensions
Compatible with Partner Plus, Partner II, and Partner ACS
A Call Assistant requires an AC outlet and an available auxiliary jack on the Partner 18D or Partner 34D telephone
One Year Warranty
Call for Current Pricing

1-800-506-3082
3158-CA AVAYA Partner ACS EURO SERIES 2
48 BTN DSS / BLF PHONE WHITE
48 button speed dial access to extensions
Compatible with Partner Plus, Partner II, and Partner ACS
A Call Assistant requires an AC outlet and an available auxiliary jack on the Partner 18D or Partner 34D telephone
One Year Warranty
Call for Current Pricing

1-800-506-3082
PARTNER 6 BTN NON DISPLAY BLACK/WHITE 3158-04B/W AVAYA Partner ACS 6 BTN NON DISPLAY PHONE BLACK/WHITE 4 programmable buttons with dual LEDs for line or feature appearances
Built-in conference, transfer, hold, and speaker buttons
Full duplex speakerphone for hands free operation
Compatible with Partner, Partner Plus, Partner II, or Partner ACS
One Year Warranty
Call for Current Pricing

1-800-506-3082
PARTNER 18 BTN NON DISPLAY BLACK/WHITE 3158-05B/W AVAYA Partner ACS 18 BTN NON DISPLAY PHONE BLACK/WHITE 16 programmable buttons with dual LEDs for line or feature appearances
Built-in conference, transfer, hold, and speaker buttons
Full duplex speakerphone for hands free operation
Built-in port allows for connection of standard devices, such as modems or fax machines
Compatible with Partner, Partner Plus, Partner II, or Partner ACS
One Year Warranty
Call for Current Pricing

1-800-506-3082
PARTNER 18 BTN DISPLAY BLACK/WHITE 3158-07B/W AVAYA Partner ACS 18 BTN DISPLAY PHONE BLACK/WHITE 16 programmable buttons with dual LEDs for line or feature appearances
2 line x 24 character backlit tilt display
Built-in conference, transfer, hold, and speaker buttons
Full duplex speakerphone for hands free operation
Built-in port allows for connection of standard devices, such as modems or fax machines
The Partner 18D telephone is compatible with Partner, Partner Plus, Partner II, or Partner ACS
One Year Warranty
Call for Current Pricing

1-800-506-3082
3158-08B/W AVAYA Partner ACS 34 BTN DISPLAY PHONE BLACK/WHITE 32 programmable buttons with dual LEDs for line or feature appearances
2 line x 24 character backlit tilt display
Built-in conference, transfer, hold, and speaker buttons
Full duplex speakerphone for hands free operation
Built-in port allows for connection of standard devices, such as modems or fax machines
Compatible with Partner, Partner Plus, Partner II, or Partner ACS
One Year Warranty
Call for Current Pricing

1-800-506-3082
PARTNER DSS/BLF BLACK/WHITE 3158-CAB/W AVAYA Partner ACS DSS/BLF PHONE BLACK/WHITE 48 button speed dial access to extensions
Compatible with Partner Plus, Partner II, and Partner ACS
A Call Assistant requires an AC outlet and an available auxiliary jack on the Partner 18D or Partner 34D telephone
One Year Warranty
Call for Current Pricing

1-800-506-3082
BACKUP & RESTORE PCMCIA CARD 1326-001
AVAYA Partner ACS BACKUP & RESTORE PCMCIA CARD
Provides Backup/Restore media for system data
Requires Partner ACS R1.1 or greater
One Year Warranty
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1-800-506-3082
ACS R6 REMOTE ACCESS CARD (R6 UPGRADE) 1326-050
AVAYA Partner
ACS R6 REMOTE ACCESS CARD (R6 UPGRADE)
Provides 14.4 modem for remote administration of the Partner ACS System
Provides Backup/Restore media for system data
Requires Partner ACS R1.1 or greater
One Year Warranty
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1-800-506-3082
ACS ASA/DXD R3 PC CARD 1326-011
AVAYA Partner ACS ASA/DXD R3 PC CARD
Automatic System Answer helps the system operator handle outside calls during peak calling periods. When an outside call rings on a line programmed with Automatic System Answer, the system answers it after a specified number of rings and plays a short user-recorded greeting (20 second announcement) to the caller. Then, the system does one of the following:
Places the call on hold at extension 10 (the outside caller hears Music-On-Hold, if it is available)
Continues to ring all extensions that have access to the line (the outside caller hears Music-On-Hold, if it is available) Disconnects the call
Direct Extension Dial permits an outside caller to dial an extension or Hunt Group directly, without the aid of the operator. With Release 3.0 or later, DXD calls also can be transferred directly into a Calling Group. When an outside call rings on a line programmed with Direct Extension Dial, the system picks it up after a specified number of rings and plays a short message (40 second announcement) prompting the caller to dial the digits of the designated extension, Hunt Group, or Calling Group.
Compatible with Partner ACS Release 2.0, 3.0, 4.0,5.0, and 6.0
One Year Warranty
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1-800-506-3082
ACS PC MAIL R3 SMALL 2X4 6108-547
AVAYA Partner ACS PC MAIL R3 SMALL 2X4
2-Port x 4-Mailbox System with 40 Minutes total storage. Handles up to two calls simultaneously and provides service for up to 4 subscribers. Can be configured for 2 or 4 mailboxes.
Automated Attendant Service. Answers your company’s outside calls and transfers them to the destination selected by the caller (i.e. "Press 1 for sales...Press 2 for technical...etc.").
Call Answer Service. Prompts caller to leave a message or transfer to another extension when the called party does not answer. Release 3.0 also provides Answer Only Mode that a personal greeting to be played with a subsequent disconnect.
Voice Mail Service. Allows subscribers to listen to messages, delete or save messages, fast forward or rewind while listening to a message, record a personal greeting, change their password, replay messages, skip messages, change mailbox call answer mode
Night Service. Provides after-hours service in addition to daytime service.
Easy Installation. Slides easily in one of your PC Card Slots on your Partner ACS Processor.
Compatible with Partner ACS Release 1.1 or higher and Partner Endeavor System Release 1.0
One Year Warranty
Call for Current Pricing

1-800-506-3082
ACS PC MAIL LARGE R3 2X12 6108-548
AVAYA Partner ACS PC MAIL LARGE R3 2X16
2-Port x 16-Mailbox System with 110 Minutes total storage. Handles up to two calls simultaneously and provides service for up to 16 subscribers. Can be configured for 2, 4, 6, 8 10, 12, 14, or 16 mailboxes.
Automated Attendant Service. Answers your company’s outside calls and transfers them to the destination selected by the caller (i.e. "Press 1 for sales...Press 2 for technical...etc.").
Call Answer Service. Prompts caller to leave a message or transfer to another extension when the called party does not answer. Release 3.0 also provides Answer Only Mode that a personal greeting to be played with a subsequent disconnect.
Voice Mail Service. Allows subscribers to listen to messages, delete or save messages, fast forward or rewind while listening to a message, record a personal greeting, change their password, replay messages, skip messages, change mailbox call answer mode
Night Service. Provides after-hours service in addition to daytime service.
Easy Installation. Slides easily in one of your PC Card Slots on your Partner ACS Processor.
Compatible with Partner ACS Release 1.1 or higher and Partner Endeavor System Release 1.0
One Year Warranty
Call for Current Pricing

1-800-506-3082
VM BACKUP & RESTORE CARD 6108-545
AVAYA Partner ACS VM BACKUP & RESTORE CARD
VM BACKUP & RESTORE CARD for Partner VS Mail Module. Call for Current Pricing

1-800-506-3082
VS MAIL R5 2-4 PORT UPGRADE 6108-543
AVAYA Partner ACSVS MAIL R5 2-4 PORT UPGRADE
Provides 4-Ports for the Partner VS Mail Module.
 
Call for Current Pricing

1-800-506-3082
PARTNER 2 PORT LICENSE/BACKUP 7068-602 AVAYA Partner ACS 2 PORT LICENSE/BACKUP Provides 2-Ports for the Partner Messaging Module. Call for Current Pricing

1-800-506-3082
PARTNER 4 PORT LICENSE/BACKUP 7068-604 AVAYA Partner ACS 4 PORT LICENSE/BACKUP Provides 4-Ports for the Partner Messaging Module. Call for Current Pricing

1-800-506-3082

PARTNER 6 PORT LICENSE/BACKUP

7068-606 AVAYA Partner ACS 6 PORT LICENSE/BACKUP Provides 6-Ports for the Partner Messaging Module.
 
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1-800-506-3082
PARTNER MESSAGING MODULE R1.0 7068-600 AVAYA Partner ACS MESSAGING MODULE R7.0 200 Mailboxes with 100 Hours of storage.
Expandable from 2 Ports to 4 or 6 Ports. Expands easily from 2 to 4 or 6 Ports for future growth and optimal performance.
Easy Administration. Administer the Partner Messaging Module Release 1.0 through a system display telephone (Partner 18D, Partner 34D) or through your LAN using a Windows based PC and easy to use administration software.
Automated Attendant Service. Provides four Automated Attendants, each of which can answer different lines. You can create up to 99 announcements shared among all Automated Attendants. For example, you can offer callers a choice of a standard business hours/location announcement or a frequently updated announcement featuring special offers for your sales department and two other announcement choices for your service department (i.e. "Press 1 for sales...Press 2 for technical...etc."). Caller can choose between two languages.
Submenu Service. Provides up to 99 submenus shared among all Automated Attendants for additional user selections.
Dial By Name Directory. Users can easily locate the extension of their party with a dial by name directory.
Call Answer Service. Prompts caller to leave a message or transfer to another extension or transfer to a personal operator when the called party does not answer.
Voice Mail Service. Allows subscribers to listen to messages, delete messages, record a personal greeting, change their password, forward messages with comment to other mailboxes, set up outcalling to a list of pager and telephone numbers, listen to a caller leaving a message, create and send messages, create personal distribution lists, adjust playback volume while listening to messages, specify a personal operator, record a call, and specify messages as Priority, Private, or Return Request.
Mailbox Management Made Simple. Easily manage and administer your mailbox directly through a LAN connection and your PC's internet browser using Partner Messaging's www.messenger software.
Night Service. Provides after-hours service in addition to daytime service.
Compatible with Partner Plus or Partner II systems release 3.1 or higher
Compatible Partner ACS Release 1.1 or higher
One Year Warranty
Call for Current Pricing

1-800-506-3082


Business telephone systems, commercial phone systems, new or refurbished phones for small, medium, and large business: 3COM ● Adtran ● AT&T ● AVAYA PARTNER ACS & MERLIN LEGEND & MAGIX ● Bogen Paging ● Voice & Data / Telephone & Computer (CAT 5 or CAT 6) Cabling ● Comdial ● Dell Servers ● ESI ● Executone ● Fujitsu ● InterTel ● Isoetec / Iwatsu ● Lucent Technologies ● Macrotel ● Meridian ● Meridian Options ● Merlin ● Mitel ● Microsoft Small Business Server ● NEC/Nitsuko ● Nortel NORSTAR CICS & MICS ● Panasonic 4-Line Wireless KX-TA824 ● Polycom Audio Conferencing ● Rolm ● Samsung DS 616, Prostar 816, DCS Compact, DCS 50si, iDCS 100, IDCS 500 ● Siemens ● Toshiba ● Valcom / Viking Paging ● VODAVI STSe XTSc-IP XTS-IP & Telenium IP ● Walker ● WIN

We service the Phoenix Metro area including: Tempe, Mesa, Scottsdale, Fountain Hills, Glendale, Gilbert, Chandler, Cave Creek, Deer Valley, Peoria, Goodyear, Avondale, Sun City, Sun City West, Surprise, El Mirage, Tolleson, Casa Grande, Prescott, Payson, Pine, Strawberry, Wickenburg, Globe, Show Low, Eloy, Gila Bend, Tucson, Arizona.