CONTACT US

 

Tel-Data West, Inc.

P.O. Box 41938

Phoenix, AZ 85080

(800) 506-3082 Toll Free
(623) 516-2035 Phx Local
(623) 516-2048 Fax

 

 

TELEPHONE SYSTEMS

 

Business Telephone Systems:

AVAYA Partner ACS

AVAYA IP Office

AVAYA IP Office 400

AVAYA IP Office 500

Merlin Legend & Magix

Nortel Norstar CICS & MICS

Vodavi Starplus STSe

Vodavi XTS-IP

Vodavi Telenium IP

Voice Mail & Messaging

Voice & Data Cabling

Polycom Conference SoundStation 2

T-1 PRI & PSTN Services

 

 

DATACOM PRODUCTS

 

DELL PC's & Servers

Ethernet Switches

Routers

Firewall

WiFi Access Points

Internet Access Broadband Services

 

 

OTHER PRODUCTS

 

Paging Systems

Music On Hold

Security

Access Control

 

 

Welcome to Tel-Data West, Inc.

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Telenium User Guide pdf

Telenium Install pdf

Telenium Operations pdf

Telenium Program pdf

Nomad PDA User Guide

Nomad VP User Guide pdf

TCP/UDP IP Port Usage doc

 

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Vodavi Telenium IP VoIP Phone System 1-800-506-3082

Tel-Data West is proud to offer the Vodavi Telenium IP VoIP phone system. Tel-Data West is a Vodavi Authorized Telenium VoIP Reseller / Dealer 1-800-506-3082.

TeleniumIP and PathFinderIP are available exclusively through Vodavi TeleniumIP Authorized dealers.  Please call Tel-Data West, Inc. 1-800-506-3082 for more details on how you can learn more about this exciting product for your business!

Download the Vodavi Telenium IP phone system brochure in PDF format

Vertical Vodavi® Telenium™ IP: Enterprise-Class VoIP with Multi-Site Networking, Mobility and Video Options.

It’s easy to take a look back and see how far business communications has evolved over the years. Technology has made it possible for us to become increasingly mobile, allowing us to respond to customer needs in new and ever-changing ways. With the Internet taking a firm hold of the marketplace, your customers may be a block away, across town, or across the Atlantic. In an increasingly virtual marketplace, the playing field has transformed. The challenges you face become more complex but the tough questions remain the same:

Will you be there when the customer calls?
Will you make the best impression?
Will you increase revenues?


The Vodavi Telenium IP communications system acts like your traditional phone system but it hardly looks like one. No more telecom room full of big box equipment and punch down blocks (that colored wire spaghetti). The hardware that drives Vodavi Telenium IP looks like network gear, because it is network gear. Your IT personnel or consultant will immediately appreciate the simplicity of this system with its Web-based administration tools and distributed architecture. This means you can train your own support staff to take care of the simple tasks, like relocating a phone, and rely on your Vodavi Telenium IP Certified Dealer to help you apply this versatile technology to help grow your business.

Could your business revenues grow or could customer loyalty increase through greater presence?
Do you have sales associates that spend a majority of their time in the field?
Would it be beneficial for some or all of your employees to have access to phone system features while away from headquarters?
Would you like to reduce or eliminate long distance charges between offices?
Are you moving into a new building?
Do you have a data network?


If your answer to any of these questions is yes, you should consider Vodavi Telenium IP as your next generation communications system.

Learn more about the features & benefits of this ip business communications system.
Learn more about the endpoints Vertical offers with Vodavi Telenium IP.
Contact us today 1-800-506-3082 to learn how a Vertical IP PBX and VoIP business phone solution can enhance your business.

Mobility: Be Anywhere, and Everywhere, for Your Customers
Thirty-eight percent of America’s work force consider their cars, homes and hotel rooms a virtual office. This statistic is expected to rise substantially in the coming years. With fewer people physically located at an office location, the ability to stay connected with your customers becomes an increasingly important challenge. Vodavi Telenium™ IP has a host of mobility solutions that can be teamed up with a single office extension, thus eliminating the need to juggle multiple extensions and mailboxes.

A Phone Extension on Your PC
Nomad SP is a solution that provides a fully functional extension of the host telephone system right on a laptop PC. All you need is a USB headset and a broadband connection. Nomad SP also integrates seamlessly with contact management software for greater efficiency and ease of use.

A Wireless Handset Extension
Nomad IP is a wireless IP (Wi-Fi®) handset that operates via wireless access points placed throughout your site. This allows your employees to be more productive by freeing them from their desks. The handset can also be used from any 802.11b wireless hot spot such as an airport or Internet cafe.

A Phone Extension on Your PDA
Nomad PDA allows you to enjoy the benefits of having anextension right on your PDA. Nomad PDA provides the convenience of mobility and more at your fingertips!

Presence: Be There for Your Customer or Someone Else Will
Convenience. We thrive on it. Your customers demand it. When you’re the customer, so do you. No one likes to be placed on terminal hold or transferred to voice mailwithout an opportunity to talk to a real live person. Vodavi Telenium IP provides powerful tools that enable you to always be there for your customers.

Have Your Calls Follow You:
Have your phone ring at another location while you’re away from your desk. Transfer all calls to your cell phone, or just the important ones. Do what it takes to ensure you don’t miss an opportunity.

Top Shelf Customer Access:
Vodavi Telenium IP comes standard with a powerful Automatic Call Distribution (ACD) package that will allow you to better manage your call flow. For even greater control, Discovery Manager allows you to report on calling activity for a variety of purposes, from measuring performance in a call center environment to making staffing decisions based on peak activity hours.

Elevate Important Calls:
Expecting an important call? Desktop Call Control allows you to see who is calling right on your desktop PC, so you can take that call, even if you’re already on the phone. If you’re speaking with your best customer, you can transfer new callers to an associate or your own voicemail, all from your PC. Desktop Call Control is available with optional Path Finder IP messaging server.

Collaboration: Empower Your Team Virtually
Your business wouldn’t thrive without your people. Give them the tools they need to be most effective.

Multiple Offices Operate as One:
With Vodavi Telenium IP, you can network multiple offices, home offices and remote buildings together to create one cohesive communications system. See at a glance if your associate across town is on the phone. Share voicemails. Work together as a team.

Collaborate on Your Work Real Time:
NomadVP is a Video Phone solution that works with your PC and video camera. You can video converse with an associate while simultaneously sharing any PC application. This enables distant associates to collaborate on projects without the need for extensive travel. Nomad VP also works as a great training platform.

Coach Your Team:
Supervisors can have the ability to listen to trainees as they gain on-the-job experience. If needed, a supervisor can “join the call” and offer support when their trainee is faced with a new or difficult situation.

Cover for Each Other:
Have your phone ring at an associate’s station while you’re at an off-site meeting or on vacation, ensuring uninterrupted customer support.

Convergence: Enjoy the benefits of unified technology
Phone calls. E-mails. Faxes. These used to be separate and distinct forms of communication. Convergence has become the unifying force in communications, and it’s transforming the way business gets done. It can make you more efficient. It can reduce your overhead. Convergence can open new doors of opportunity for building your future.

Vodavi Telenium IP takes full advantage of convergence by offering several forward-thinking capabilities.

E-mails on Your Phone, Faxes in Your Inbox:
PathFinder IP is a robust system that blends Voice, Electronic, and Fax communications to enhance productivity. Access your e-mails without a computer or have your Faxes delivered to your e-mail Inbox. The possibilities are virtually endless.

Reliability and Flexibility:
Not too many phone system manufacturers can tout fast startup times, but we can. Since the Vodavi Telenium IP system has no hard drive, the system keeps you as profitable as possible by minimizing down times and the chance of equipment failures.

Common Technology Economies:
Since Vodavi Telenium IP is a LAN-based product, phones and PCs can reside on the same data network. Power over Ethernet (PoE) is supported, but not required, making Vodavi Telenium IP compatible with all modern networks. Its distributed architecture makes it easy to converge remote offices, home offices and telecommuters.

 

ARE YOU READY TO REALIZE THE BENEFITS OF THE VODAVI TELENIUM IP BUSINESS PHONE SYSTEM? ?

  • Could your business revenues grow or could customer loyalty increase through greater presence?
  • Do you have sales associates that spend a majority of their time in the field?
  • Would it be beneficial for some or all of your employees to have access to phone system features while away from headquarters?
  • Would you like to reduce or eliminate long distance charges between offices?
  • Are you moving into a new building?
  • Do you have a data network?

If your answer to any of these questions is yes, you should consider Vodavi Telenium IP business phone system as your next generation communications system.


 Product Information

Sales Brochure

 Benefits 

FAQs 

  Technical Information

Site Requirements 

 Demo Guide

Product Primer


Vodavi Telenium IP and Vodavi PathFinder IP are available exclusively through
Vodavi Telenium IP Authorized dealers.

For more information on the Vodavi Telenium IP business phone system please call toll free 1-800-506-3082


Business telephone systems, commercial phone systems, new or refurbished phones for small, medium, and large business: 3COM ● Adtran ● AT&T ● AVAYA PARTNER ACS & MERLIN LEGEND & MAGIX ● Bogen Paging ● Voice & Data / Telephone & Computer (CAT 5 or CAT 6) Cabling ● Comdial ● Dell Servers ● ESI ● Executone ● Fujitsu ● InterTel ● Isoetec / Iwatsu ● Lucent Technologies ● Macrotel ● Meridian ● Meridian Options ● Merlin ● Mitel ● Microsoft Small Business Server ● NEC/Nitsuko ● Nortel NORSTAR CICS & MICS ● Panasonic 4-Line Wireless KX-TA824 ● Polycom Audio Conferencing ● Rolm ● Samsung DS 616, Prostar 816, DCS Compact, DCS 50si, iDCS 100, IDCS 500 ● Siemens ● Toshiba ● Valcom / Viking Paging ● VODAVI STSe XTSc-IP XTS-IP & Telenium IP ● Walker ● WIN

We service the Phoenix Metro area including: Tempe, Mesa, Scottsdale, Fountain Hills, Glendale, Gilbert, Chandler, Cave Creek, Deer Valley, Peoria, Goodyear, Avondale, Sun City, Sun City West, Surprise, El Mirage, Tolleson, Casa Grande, Prescott, Payson, Pine, Strawberry, Wickenburg, Globe, Show Low, Eloy, Gila Bend, Tucson, Arizona.